[Ackchoo]

FAQs

Before you do anything here we suggest you read the SITE RULES! There are only a few rules to abide by, but we do enforce them!

GENERAL

What is AvistaZ?

AvistaZ is a torrent site dedicated to 'Asian culture'. We are one of the best sources for Asian media on the Internet since 2006. Our tracker mainly focuses on regions from South, Southeast, and Eastern countries and cultures. We also have an active and vibrant community releasing titles you cannot get anywhere else. Our members share and enjoy a huge variety of related media including movies, music, anime, and other publishing's. Enjoy the site.

What is this "BitTorrent" all about anyway? How do I get the files?

‘BitTorrent is a peer-to-peer file sharing protocol used for distributing large amounts of data. BitTorrent is one of
the most common protocols for transferring large files, and by some estimates it accounts for about 35% of all traffic on the entire Internet.’
[Understand, this statement is a generalization, and may be higher and lower depending on your region and country. And it does account for other types or P2p traffic]

Please refer to these guides to help your understanding:

Bit Torrent technology and terminology
en.wikipedia.org
www.bittorrent.com
Brian's BitTorrent FAQ and Guide
lifehacker.com

Why can't I become a member/Why can’t I register?

Currently, there is a 99,999 user limit. When that number is reached we stop accepting new members. Read Announcement for any updates [HERE]
(NOTE: There is no reservation, queuing system, no donating to acquire an account, and no invites, don't ask for that.)

What Are The Different Video Formats?

Check out this guide. www.avistaz.com/movies-formats

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Site

Accounts

I'm having trouble with my account!
I've lost my user name or password! Can you send it to me?
Can you rename my account?
Can you delete my (confirmed) account?
Help! I cannot login!? (a.k.a. Login of Death)

[Read details here]

When are accounts auto-pruned from the site?

PLEASE refer to this [Announcement Thread] as to when we will have any updates as to when registrations open


What's a "passkey" PID?

A passkey is a 32-character string associated with your account that uniquely identifies you as an AvistaZ member. When a .torrent file is downloaded from your account, the passkey is automatically added to the announce URL in the .torrent file. It is this passkey which helps the tracker maintain all of your torrent-related statistics.
The tracker settings at the moment allow 8 seeders with the same PID (account) and 3 leechers with the same PID.

IMPORTANT: Make sure you keep your passkey private at all times. The passkey uniquely identifies you, therefore if someone discovered it they would be able to leech from your account. Your passkey may be shown in your bittorrent client, so be careful when posting screen shots or error messages.

How can I reset my passkey?

Make sure you have troubleshooted all other options before you change this:
To reset/change your PID-> Goto ‘My Panel’ then goto ‘my controls’ the last option is ‘Change PID’.

Note: A passkey reset will invalidate all the .torrent files you have previously downloaded, and you'll need to download or reseed them again with the new PID. Use the links from your ‘History’ (Complete) Torrents to make this process less painful.

So, what's MY ratio?

These are the minimum ratio requirements on AvistaZ:
* Downloaded less than 10 GB: no required ratio
* Downloaded between 10 and 40 GB and more: 0.75 ratio system warning, waiting times imposed.
* Downloaded between 10 and 40 GB and more: 0.5 ratio and below, leecher status imposed with downloading and uploading disabled.
Failure to uphold these requirements can result in a warning and/or a ban.

NOTE: If your client shows all red icons rather than green and blue(seed/dl icons), please do not restart your client, wait til the site comes back online to update the stats, otherwise you will lose your stats from the time you last updated to when you closed the client.

What happens when being demoted to "leecher"?

Your downloads/uploads are all disabled. You will not be able to download new torrents nor upload anything to improve your ratio. Your only option is to seed/reseed what you already have or donate [Donation page]

[HINT] Save your .torrent files/back them up with your movie files in case you need them in the future.

How do I get "member" status back after being demoted to "leecher"?

The goal is to get your ratio back to 1.0 or above. The system will let you know when. DON'T ASK

What does guest or BANNED mean? How to I get my account back

Guest member have had their accounts disabled for VIOLATING site rules. And may or may not be open for appeals depending on the nature of the violation.
READ ALL SITE RULES BEFORE ASKING US FOR APPEALS, IF YOU DON'T KNOW WE WILL NOT REPLY!!! GO HERE FOR [APPEAL PROCESS]

IF YOUR BANNED YOUR PERMANENTLY BANNED THERE'S NO APPEAL PROCESS, DON'T ASK, GO AWAY!!!!

My ratio stats are wrong what do I do?

Refer to this thread: RATIO

I'm going to be away from my computer for a long period of time, what will happen to my account?

If your account is not parked, then it will be automatically deleted from the database after 45 days of inactivity. If your account is parked, then it will be automatically deleted from the database after 120 days of inactivity.
If you return or visit the site with your account before that amount of time passes, then the inactivity timer will reset and your account will be fine for another 45 or 120 days (depending on its parked/not-parked status).

You can find the account park option near the top of your personal settings page. {Only on the new site but this option may be deactivated}
Keep in mind that 'activity' is considered a visit to any page, and that torrent traffic is not counted as account activity. In order to reset the inactivity timer all you have to do is visit a single page while logged in with your account. If your account is deleted for inactivity, please do not ask the site staff to undelete it for you. The deletion is performed automatically by the database and as such, your account cannot be recovered.

How do I view my profile on the bittorrent side?

There are two profile views to see your account. Go to http://bt.avistaz.com/
Method 1: By clicking on <my panel> you get the profile view with control panels to edit your profile like your avatar, reading pms, account settings etc.
Method 2: By clicking on <my profile> or your account name on the top left corner, to get to User details. This view will show you active and history(completed torrents). Use this view to check your progress with your torrents and also to check to for reseed for torrents you have completed.

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Torrenting:

Bonus System: How it works

What's is a Golden coin torrent thingy?

Golden Torrent status is given to torrents that epitomize everything we would like to see in a torrent. They are:

Well packed and organized files with a high quality description.
They serve as beacons of quality, setting an example of how things should be done.

Golden Torrents are always freeleech; this means that they are free to download and only your upload will count.

What's is a next to the torrent mean?

Any torrents with #X are call multipliers, meaning that when you download those torrents your download ratio is normal, but your your upload credit is increase by what numerator is used(#) ie...2x = doubled = 10mbs would be 20mbs, ..... 3x = Triple = 10mbs would be 30mbs, and so on etc,...

When both are applied, you get a free download and with upload counting #X to your ratio.

USE THEM TO IMPROVE YOUR RATIO, DO NOT HIT AND RUN THEM IF YOUR RATIO IS LOW


What kinds of things can I upload?

Consult with the rules to get a definitive list of what is permitted to be uploaded. [Uploaders’ Rules]

However, here are a few additional criteria to consider when preparing to upload a torrent:

* Is this a well-tested, high-quality set of media?
* Did you check to make sure that the torrent is not on the site already?
* Other than boosting my own statistics, would the site benefit or find the media enjoyable?

If the answer to any of the above questions is "no," then you might want to reconsider the value of both your time and the potential leechers.


How do I upload a torrent?

Before continuing, please read the rules to ensure that your upload is appropriate for this site. [Uploaders’ Rules]
Uploading torrents is a three-part process:
1. You must prepare the files you wish to seed.
2. You must use your BitTorrent Client to create a .torrent file. Or use this software to make a .torrent file [Maketorrent]
3. You must upload that .torrent file to the tracker, download the .torrent with your PID and begin SEEDING.

For a more information check out this guide: [Making and an upload guide]


Can I upload your torrents to other trackers?

No. We are a closed, limited-membership community. Only registered members can use the tracker, and there are measures in place to prevent the .torrent file from being used by outsiders.
This generates a lot of frustration and bad-will against us at AvistaZ, and will therefore not be tolerated.
Complaints from other sites' administrative staff about our torrents being posted on their sites will result in the banning of the users responsible.
We prefer you not share our files, however, the files you download from us are yours to do with as you please.


How do I download the files from this site?

The first thing that you will need is an appropriate BitTorrent client.
While there are several good and bad ones available today, AvistaZ recommends these clients µTorrent, Deluge, and Transmission.
You should download and configure an appropriate client right away.
Consult the remainder of this section of the FAQ and [Help me] forums for more configuration tips and tricks.


How do I use the files I've downloaded?

Check out this: File Guide.
How to play your files:
- A player with integrated codecs will do. Recommended: VLC (cross-platform), The KMPlayer (win-only)
- Other players (for e.g. MPC Homecinema) will need codecs installed to your system to play a movie - use MediaInfo or GSpot to find out which codec is needed and google for it or install the latest ffdshow tryouts, it will play nearly everything and you'll not run into danger to ruin your system with various codec packs.

How to use the subtitles


What is DHT and Why must i turn it off

DHT =(Distributed Hash Table, technical term) is an addition to certain BitTorrent clients that allows them to work without a tracker. What this means is that your client will be able to find peers even when the tracker is down, or doesn't even exist anymore. It allows the swarm to continue as normal without a tracker. You can also host torrents without a tracker.

DHT MUST be disabled in your client, DHT can cause your stats to be recorded incorrectly and could be seen as cheating, also disable PEX (peer exchange) Anyone using this will be banned for cheating the system. Check your snatchlist regularly to ensure stats are being recorded correctly, allow 30mins for the tracker to update your stats.

This means, your ratio wont get updated if you enable DHT from your torrent client (ie: BitComet, uTorrent, Azureus) when you downloading/upload from the tracker. Torrent clients nowadays, comes with DHT, so please disable it unless you are downloading from other websites that do not have ratio requirements if you do so we are NOT responsible for inaccurate ratios and do so at your OWN risk.


Why do I get a "Waiting Time: (xx h)!" (WT) error?

From the time that each new torrent is uploaded to the tracker, there is a period of time that some users must wait before they can download it.
This delay in downloading will only affect the Leecher group and members with a low ratio(<1.0). [Waiting Time]

Note this works only on new torrents, you will be able to grab older file at any time.


Why do I get a "Not authorized to download error?

Please refer to [ACCOUNTS]
Otherwise the site has reached its limit and registrations are closed

If you are a member and received this msg, check your account status if you are anything else besides VIP or members, your account has been disabled for violating site rules


Why do I get a "Invalid File. Upload a TORRENT file" msg when I try to upload?

Either your .torrent file doesn't match your what you are trying to upload or
This is an unknown bug with the tracker that only happens randomly.
The solution(s):
1. Change your browser or try to use another browser(at least to upload)
2. Reinstall your client, or downgrade/install an older version, or try another client.
3. Reset your PID(make sure you try to other things first before doing this)
4. Try to do a System Restore

Refer to this thread if you want the entire answer: Upload Problem


Most common reason for stats not updating

* Stop and reset your torrent client it will force the session to close and update your stats (Flooding the server with consecutive manual updates is not recommended.)
* You forgot to disable DHT/PEX in your client, we are NOT responsible for lost ratio if you forget to do this.
* The user is cheating. (a.k.a. "Summary Ban")
* The server is overloaded and unresponsive. Just try to keep the session open until the server responds again.
* You are using a faulty client. If you want to use an experimental(Alpha and beta versions) or CVS version(non approved open sourced clients) you do it at your own risk.


NOTE: If your client shows all red icons rather than green and blue(seed/dl icons), please do not restart your client, wait til the site comes back online to update the stats, otherwise you will lose your stats from the time you last updated to when you closed the client.

May I use any bittorrent client?

No, there are some clients that are banned, and some that may not work. For an up-to-date list, please visit this forum thread [Client List]


What are these "a piece has failed a hash check" messages?

Bittorrent clients check the data they receive for integrity. When a piece fails this check it is automatically re-downloaded. Occasional hash fails are a common occurrence, and you shouldn't worry.

Some clients have an (advanced) option/preference to 'kick/ban clients that send you bad data' or similar. It should be turned on, since it makes sure that if a peer repeatedly sends you pieces that fail the hash check it will be ignored in the future.


The torrent is supposed to be 700MB. How come I downloaded 720MB?

See the hash fails topic above. If your client receives bad data it will have to re-download it, therefore the total downloaded may be larger than the torrent size. Also, heavy-traffic torrents sometimes result in two seeders "simultaneously" supplying you with the same file pieces. Although rare, this too contributes to the overall "over-download" of a file.
Please don't ask us to fix your ratio because of this. This stuff just happens occasionally.


When are torrents auto-pruned from the site?

Torrents become 'dead' (not normally visible on the browse page) if they do not have a seed.
Technically, the torrents are still part of the site; they are simply not listed in the default torrent search (from clicking the Download link). To see "dead" torrents, you must change the search scope on the Download page to include dead torrents. {on the new site}
When a torrent is dead, users can still requests a reseed using the appropriate link on the torrent's details page(refer to ‘how to request a seed for torrent’ question).
Torrents may be permanently deleted if they have not had a seeder for a long time.
Currently we do not have a set time when we prune torrents. We try to keep torrents as long as we can.


Why did a torrent suddenly disappear?

There may be three reasons for this:

* The torrent do not comply with the site rules. {You may or may not get a warning for this or get a PM from Staff. Don't be rude they are just doing their duty.}
* The uploader may have deleted it because it was a bad release, issues, or forgotten a file. A replacement will probably be uploaded to take its place.
* Torrents may have been automatically deleted after some inactivity, or an updated version may been uploaded.


How do I resume a broken download or reseed something?

Simply re-download/re-open the .torrent file. When your client asks you for a location, choose the location of the existing file(s) and it will resume/reseed the torrent (after a hash check). Refer to this guide for pictorial [HERE-not yet]


Why do my downloads sometimes stall at 99% or XX%?

If all the peers are stuck at the same rate then it may not be you it may be the uploader having either a corrupt file, missing file or simply not seeding.

If it’s just your download…
The more pieces you have, the harder it becomes to find peers who have pieces you are missing. That is why downloads sometimes slow down or even stall when there are just a few percent remaining. Just be patient and you will, sooner or later, get the remaining pieces.

If, on the other hand, the file permanently (longer than a day) stalls at 99%, it may be an indicator that the download has been corrupted.
It may be necessary to restart the download the missing file of start from scratch.

Or refer to this thread: HERE

Can I seed from more than one place(another IP address)?
Similar to Multi-logins question in Network Section

Yes, you can as long as there ISN'T another account on that IP address, so people who have seed boxes, dedicated servers or hosts etc, or just want to seed from another place, can and are allowed.

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Networking

Your failure to connect may be due to several reasons.


Why am I listed as not connectible? (And why should I care?)
{On Avistaz, its usually shown in your profile as no active torrents but your history(completed torrents) shows you do. When you are connected you should active torrents in both places and not one.}

Being 'connectible' is not strictly required, but it will help you connect to more peers, and is highly recommended.

Not being connectible is usually the result of having being firewalled or NATed and cannot accept incoming connections.

This means that other peers in the swarm will be unable to connect to you, only you to them. Even worse, if two peers are both in this state they will not be able to connect at all. This has obviously a detrimental effect on the overall speed.

The way to solve the problem involves opening the ports used for incoming connections (the same range you defined in your client) on the firewall and/or configuring your NAT server to use a basic form of NAT for that range instead of NAPT (the actual process differs widely between different router models. Check your router documentation and/or support forum. You will also find lots of information on the subject at PortForward).

For more information, consult the Connectivity Guide. [HERE] Make yourself connectible


Maybe my address is blacklisted?

The site blocks addresses listed in the (former) PeerGuardian database, as well as addresses of banned users. This works at Apache/PHP level, it's just a script that blocks logins from those addresses. It should not stop you from reaching the site. In particular it does not block lower level protocols, you should be able to ping/traceroute the server even if your address is blacklisted. If you cannot then the reason for the problem lies elsewhere.

If somehow your address is indeed blocked in the PG database do not contact us about it, it is not our policy to open ad hoc exceptions. You should clear your IP with the database maintainers instead.


Your ISP blocks the site's address

(In first place, it's unlikely your ISP is doing so. DNS name resolution and/or network problems are the usual culprits.)
There's nothing we can do. You should contact your ISP (or get a new one). Note that you can still visit the site via a proxy, follow the instructions in the relevant section. In this case it doesn't matter if the proxy is anonymous or not, or which port it listens to.

Notice that you will always be listed as an "unconnectable" client because the tracker will be unable to check that you're capable of accepting incoming connections.


Why are there extra torrents listed in my profile?!

There are several situations in which this occurs naturally:

A single torrent is listed several times: If for some reason (e.g. a PC crash, or frozen client) your client exits improperly and you restart it, any torrents running in your client will have a new peer_id, so they will be listed in your profile as new torrents. Accordingly, the tracker will never receive an "event=completed" or "event=stopped" for the old torrents, and they will remain listed until they pass the tracker timeout threshold and are automatically removed. You do not need to post in the forums or PM a staff member about this issue, the tracker handles this automatically, so just be patient and the old torrent listings will eventually disappear from your profile.

A finished or canceled torrent is still listed: Some clients, do not report properly to the tracker when canceling or finishing a torrent.
In that case the tracker will keep waiting for some message - and thus listing the torrent as seeding or leeching - until some timeout occurs. Just ignore it, it will eventually go away.

Your external IP address is shared (NAT/ICS): When a torrent is first downloaded, the tracker uses the IP to identify the user.
Therefore the torrent will become associated with the user who last accessed the site from that IP. If you share your IP in some way
(you are behind NAT/ICS, or using a proxy), and some of the persons you share it with are also users, you may occasionally see their
torrents listed in your profile. (If they start a torrent session from that IP and you were the last one to visit the site the torrent will be associated with you).
Note that now torrents listed in your profile will always count towards your total stats.
To make sure your torrents show up in your profile you should visit the site immediately before starting a session.


Can I login from different computers? (Multiple IPs)

Yes, the tracker is now capable of following sessions from different IPs(Up to 3 max) for the same user account. A torrent is associated with the user when it starts, and only at that moment is the IP relevant. So if you want to seed/leech from computer A and computer B with the same account you should access the site from computer A, start the torrent there, and then repeat both steps from computer B (not limited to two computers or to a single torrent on each, this is just the simplest example). You do not need to login again when closing the torrent.
Multiple users can also be connectable from the same address, provided they have configured their BitTorrent clients to use different ports.


Torrent Speed Information


Why is my browsing so slow while leeching?

Your download speed is always finite. If you are a peer in a fast torrent it will almost certainly saturate your download bandwidth, and your browsing will suffer. If your client does not allow you to limit the download speed, only the upload. You will have to use a third-party solution, such as NetLimiter.

Browsing was used just as an example, the same would apply to gaming, IMing, etc...


Why do I upload so much slower than I download?

Internet connectivity comes in various mediums, speeds, and duplexes. But the majority of internet users have a download:upload bandwidth ratio of 10:1. Effectively, this means that you will always be able to download up to ten times faster than you can upload.

[For many users, uploading files is quite a bit slower than downloading files. This is usually normal, because most high-speed Internet connections, including cable modems and DSL, are asymmetric — they are designed to provide much better speed for downloading than uploading. Since most users spend much more time downloading (which includes viewing web pages or multimedia files) than they do uploading, high speed Internet providers have designed their systems to give priority to downloading. So if your upload speed appears to be slower than your download speed, this is probably expected.

Another factor to be aware of is that providers advertise their speeds in kilobits (kbs), whereas many reports speeds in kilobytes (kBs). 8 bits equal 1 byte, so the numbers you see in reports or test(speed tests etc.,) will appear to be smaller than the numbers advertised for your connection. You must multiply the number you see by 8 for an accurate comparison. For instance, a 384/128 DSL connection is rated for 384 kilobits per second download, and 128 kilobits per second upload — which is equivalent to 48 kilobytes per second download and 16 kilobytes per second upload.

Your upload and download speeds will almost never match the maximum advertised speed of your connection. It's normal to only get 80-90% of the advertised maximum, and in the small print of your service provider's advertising you'll find that they only promise "up to" the advertised speed, not that you will always get that speed. This happens for several reasons:

First, your connection may be shared with other people in your building or neighborhood, so if a lot of other people are using the Internet you may experience a slowdown.

Second, servers may be busy uploading and downloading files for many different users, so they are unable to provide the maximum possible speed for your files.
Finally, other network activity on your computer may slow down your transfer, since it must all share the same connection. If you try to transfer two files at the same time (in different transfer windows), each transfer will go slower because your OS must split the network connection between them. Surfing the web or answering your email should only have a minor impact on transfer speeds.

Nevertheless, if you feel you are getting slower transfer speeds than normal, there are websites that you can use to test your connection speed. Your Internet service provider may have one, or you can try one such as the BroadbandReports.com speed test. If you are repeatedly getting transfer speeds much lower than the ones reported by a test, you should try transferring your files to a different server to see if they go faster; and if so, contact your ISP to see if there is a problem.]

Users new to the torrent community can sometimes be caught off guard by this simple fact, and their ratios can be permanently (sometimes terminally) crippled.

Don't be one of those users: catch the problem before it starts, and have the self-discipline to limit your overall number of downloads or your download bandwidth in order to keep your ratio reasonable.

There are a couple of things that you can try on your end to improve your speed.


How do I download torrents faster?

Be aware that downloading from a closed torrent community may be slower than downloading from an open community or a public download site. The download speed mostly depends on the seeder-to-leecher ratio (SLR). Poor download speed is mainly a problem with new and very popular torrents where the SLR is low. (Proselyting side note: make sure you remember that you did not enjoy the low speed. As you continue to participate in the community, seed so that others will not endure the same.)

http://torrentfreak....download-speed/
http://torrentfreak....-your-torrents/
http://www.youtube.c...h?v=A4dX3nlvaYo

[REMEMBER IF YOU FOLLOW THIS THREAD YOU DO SO AT YOUR OWN RISK AND WE ARE NOT RESPONSIBLE FOR FAILED OR CRIPPLED RATIOS:YOU WERE WARNED]


Do not immediately jump on new torrents

In particular, do not do it if you have a slow connection. The best speeds will be found around the half-life of a torrent, when the SLR will be at its highest. (The downside is that you will not be able to seed so much. It's up to you to balance the pros and cons of this.)


Limit your upload speed

The upload speed affects the download speed in essentially two ways:
• Bittorrent peers tend to favour those other peers that upload to them. This means that if A and B are leeching the same torrent and A is sending data to B at high speed then B will try to reciprocate. So due to this effect high upload speeds lead to high download speeds.
• Due to the way TCP works, when A is downloading something from B it has to keep telling B that it received the data sent to him. (These are called acknowledgements - ACKs -, a sort of "got it!" messages). If A fails to do this then B will stop sending data and wait. If A is uploading at full speed there may be no bandwidth left for the ACKs and they will be delayed. So due to this effect excessively high upload speeds lead to low download speeds.
The full effect is a combination of the two. The upload should be kept as high as possible while allowing the ACKs to get through without delay. A good thumb rule is keeping the upload at about 80% of the theoretical upload speed. You will have to fine tune yours to find out what works best for you. (Remember that keeping the upload high has the additional benefit of helping with your ratio.)

If you are running more than one instance of a client it is the overall upload speed that you must take into account. Some clients (e.g. Azureus) limit global upload speed, others do it on a per torrent basis. Know your client. The same applies if you are using your connection for anything else (e.g. browsing or ftp), always think of the overall upload speed.


Limit the number of simultaneous connections

Some operating systems do not deal well with a large number of connections, and may even crash. Also some home routers (particularly when running NAT and/or firewall with stateful inspection services) tend to become slow or crash when having to deal with too many connections. There are no fixed values for this, you may try 60 or 100 and experiment with the value. Note that these numbers are additive, if you have two instances of a client running the numbers add up.


Limit the number of simultaneous uploads

Isn't this the same as above? No. Connections limit the number of peers your client is talking to and/or downloading from. Uploads limit the number of peers your client is actually uploading to. The ideal number is typically much lower than the number of connections, and highly dependent on your (physical) connection.


Just give it some time

As explained above, peers favour other peers that upload to them. When you start leeching a new torrent you have nothing to offer to other peers and they will tend to ignore you. This makes the starts slow, in particular if, by change, the peers you are connected to include few or no seeders. The download speed should increase as soon as you have some pieces to share.

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Forums

How do I add an avatar to my profile?

* Find an image that you like, and that is within the rules. For more information, refer to the rules
* Upload the image into our AvistaZ Imagehost, ImageShack, or Photobucket.
* Copy the URL you were given when uploading it, paste it into the avatar field in your profile, and click the submit button at the bottom.

You can check to see how it looks on the sidebar, or your details page.
Please do not make a post just to test your avatar. If everything is all right, you'll see it in your Profile page.


I posted a topic in the forum but it got deleted. What happened?

These are some of the reasons and why it happens:

1. Your topic/subject has violated the forum rules/or that particular part of the forums. Make sure you read the sticky or topics above the subforums before you proceed in making a post, chances are your answer or topic you need are already there. Ie requests or asking for reseeds

Blogging Request
Request for Reseed
FAQs and Guides
HELP ME subforums

2. Your thread was not deleted but moved to the appropriate part of the forum/sub forum, in which case either a short cut was created or not, search the forums and sub forums for it.

3. Spam=Deletion

4. Redundant topic, in which case the topic was either deleted or merged with the original topic.


Best Practices

* If a torrent you are currently leeching/seeding is not listed on your profile, just wait or force a manual update.
* Make sure you exit your client properly, so that the tracker receives "event=completed".
* If the tracker is down, do not stop seeding. As long as the tracker is back up before you exit the client the stats should update properly.

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Finally

USE the WEBCHAT. You'll find they are usually a friendly and helpful place, provided you follow a few basic guidelines:
• Make sure your problem is not really in this FAQ. There's no point in posting just to be sent back here.
• Before posting read the sticky topics (the ones at the top). Many times new information that still hasn't been incorporated in the FAQ can be found there.
• Help us in helping you. Do not just say "it doesn't work!". Provide details so that we don't have to guess or waste time asking. What client do you use? What's your OS? What's your network setup? What's the exact error message you get, if any? What are the torrents you are having problems with? The more you tell the easiest it will be for us, and the more probable your post will get a reply.
• And needless to say: be polite. Demanding help rarely works {in fact it will get you the opposite effect and will either get the same response back or worse}, asking for it usually does the trick.

This post has been edited by Ackchoo: 13 October 2009 - 04:30 PM
Reason for edit: add new leecher rules